Support

Thank you for your interest in the Participation Survey. We are grateful for your participation, which will help us understand engagement in the arts and cultural sectors, major events, and sport.

For some participants, the survey questions may raise uncomfortable or upsetting issues. In the event that you feel upset about any of the topics covered, we want to ensure that you have the contact details of organisations who you can talk to if needed and who can help you.

Below is a list of resources which you may find useful:


Personal and emotional support

The organisations below can provide you with personal and emotional support:

Age UK – support and advice for older people.
Advice line: 0800 678 1602 (everyday, 8am to 7pm)
Website: https://www.ageuk.org.uk/services


Better Health: Every Mind Matters (NHS) – information and support on dealing with loneliness.
Website: https://www.nhs.uk/every-mind-matters/lifes-challenges/loneliness/


The British Red Cross – a range of resources and a dedicated helpline if you feel lonely or worried.
Helpline: 0808 196 3651 (10am – 6pm, daily)
Website: https://www.redcross.org.uk/get-help


Campaign Against Living Miserably – support on a range of issues for anyone who needs it.
Helpline: 0800 58 58 58 (5pm – midnight, daily)
Website: https://www.thecalmzone.net/help/get-help/


Cruse – national bereavement charity who helps people experiencing grief.
Helpline: 0808 808 1677 (Mon & Fri 9am-5pm, Tues-Thurs 9am-8pm)
Website: https://www.cruse.org.uk/


Independent Age (for older people) – befriending services.
Helpline: 0800 319 6789
Website: https://www.independentage.org/


Mind – a mental health charity with a wealth of information on mental health conditions and services.
Infoline: 0300 123 3393 (Mon-Fri 9am-6pm)
Website (national Mind): https://www.mind.org.uk/
Website (to find local Mind): https://www.mind.org.uk/information-support/local-minds/


Re-engage – provide social connections for older people.
Website: https://www.reengage.org.uk/


Samaritans – free and confidential emotional support if you need to talk.
Helpline: 116 223 (24 hours)
Email: jo@samaritans.org
Website: https://www.samaritans.org/


Scope – free, independent and impartial information and support for people with a physical impairment, learning disability or any other condition.
Helpline: 0808 800 3333
Website: https://www.scope.org.uk


The Silver Line – free confidential helpline providing information, friendship and advice to older people.
Helpline: 0800 4 70 80 90 (24 hours)
Website: https://www.thesilverline.org.uk/


SupportLine – confidential emotional support for people who are isolated or at risk.
Helpline: 01708 765200
Email: info@supportline.org.uk
Website: https://www.supportline.org.uk/




Financial support

The following organisations can provide you with information about financial issues:

Citizens Advice – advice on debt, benefits, employment, housing, discrimination.
Telephone: 03444 111 444
Website: https://www.citizensadvice.org.uk/


Shelter – free information, support and advice to people facing homelessness or experiencing housing issues.
Helpline: 0808 800 4444
Website: https://england.shelter.org.uk/get_help


The Trussell Trust – nationwide network of food banks providing emergency food and support.
Telephone: 01722 580 180
Website: https://www.trusselltrust.org/get-help/


Universal Credit (UC) helpline – advice on Universal Credit.
Helpline: 0800 328 5644
Website: https://www.gov.uk/universal-credit/contact-universal-credit




Other resources

For more information, please see the following resources:

The Campaign to End Loneliness – shares research, evidence and knowledge.
Website: https://www.campaigntoendloneliness.org/


Every Mind Matters – shares information and resources for people experiencing loneliness.
Website: https://www.nhs.uk/every-mind-matters/lifes-challenges/loneliness


The Marmalade Trust – dedicated to raising awareness of loneliness and helping people make new friendships.
Website: https://www.marmaladetrust.org/